Privacy Policy | Padeladd

1. Introduction

At Padeladd, we are deeply committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, use, protection, and disclosure of information when you use our web and mobile applications (the "Service").

By accessing or using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our Service.

2. Minimum Age Restriction (Children's Privacy)

Age Requirement: Our Service currently operates within Egypt. You must be at least 16 years of age to create an account and use Padeladd.

We do not knowingly collect personal information from anyone under the age of 16. If we become aware that we have collected personal data from a child under 16 without verified parental consent, we will take immediate steps to delete that information.

3. Information We Collect

We collect several different types of information for various purposes to provide and improve our Service to you.

A. Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information, including but not limited to:

Identity Data: First name, last name, date of birth, and gender.
Contact Data: Email address and mobile phone number (used for secure OTP verification).
Profile Data: Nickname, skill level, and profile image.

B. Usage and Device Data

We automatically collect information on how the Service is accessed and used. This may include:

Your device's Internet Protocol (IP) address.
Browser type and browser version.
The pages of our Service that you visit and the time spent on those pages.
Unique device identifiers and other diagnostic data.

C. Mobile Device Permissions

To provide specific features, our mobile applications may request access to:

Push Notifications: To alert you about match requests, chat messages, and score approvals.
Camera and Photo Library: To allow you to take or select a profile picture. We only access images you explicitly choose to upload.

4. How We Use Your Information

Padeladd uses the collected data for the following legitimate business purposes:

To provide and maintain our Service, including facilitating match scheduling.
To manage your account and calculate your ranking/performance statistics.
To notify you about changes to our Service or updates regarding your matches.
To enable peer-to-peer communication between match participants.
To monitor the usage of our Service and detect, prevent, and address technical issues.

5. Data Sharing and Disclosure

We hold your privacy in the highest regard. We do not sell, rent, or trade your personal information to third parties. We may disclose your data only under the following circumstances:

Platform Visibility: Your nickname, skill level, and ranking are visible to other players to facilitate fair match-making.
Match Participants: Your phone number is strictly kept private and is only shared with other players in your specific match if you explicitly approve a contact request.
Legal Requirements: If required by law, we may disclose your information to comply with a legal obligation, court order, or governmental request.

6. Data Security and Retention

The security of your data is critical to us. We implement industry-standard security measures, including encryption and secure server hosting, to protect your personal information against unauthorized access, alteration, or destruction.

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements.

7. Your Privacy Rights

As a user of our Service, you have the right to control your personal data. You may:

Access and Update: Review and modify your profile information at any time within the application.
Data Deletion: Request the complete deletion of your account and associated personal data.
Withdraw Consent: Revoke permissions (such as Camera or Notifications) at any time via your device settings.

You can manage your data directly within your profile settings. For complete account deletion or other privacy requests, please contact our support team.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact our Data Protection Officer:

Email: padeladd.com@gmail.com